Legal

Privacy Policy

Last updated: June 2026

OrronAI ("we," "us," or "our") operates Athena and Calliope, AI-powered voice and messaging products for small businesses. This policy explains what information we collect, how we use it, and the choices you have — including specific commitments about SMS and phone number data.

Information we collect

Depending on which product you or your business interacts with, we may collect:

Contact information — name, phone number, and email address, provided directly by you or by the business using our service to communicate with you.
Appointment and scheduling details — for Athena, this includes the reason for a visit, preferred appointment times, and language preference, used solely to book and manage appointments.
Call and message content — transcripts and recordings of voice calls and SMS conversations, used to deliver the service and improve response quality.
Account and usage data — for Calliope, this includes practice session recordings, performance scores, and account details associated with your training sessions.

How we use SMS and mobile number information

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes, under any circumstances. Mobile information is used exclusively to provide the specific service you've engaged with — such as confirming an appointment — and is never shared with any third party for purposes unrelated to that service.

If you text-message opt-in to one of our clients' AI agents (for example, Athena), your mobile number is used only to deliver the conversation you initiated — appointment scheduling, confirmations, and related replies. You can opt out of SMS communications at any time by replying STOP, and you can request help by replying HELP.

How we use other information

We use the information described above to:

Operate the voice and SMS agent you or your business has engaged with, including scheduling and confirming appointments
Improve the accuracy and reliability of our AI agents
Provide customer support to the businesses that use our products
Comply with legal obligations

Data sharing

We share information only in the following limited circumstances: with the specific business you are interacting with through one of our agents (for example, the dental clinic you booked an appointment with), with infrastructure and service providers who help us operate our platform (such as cloud hosting and telephony providers) under contractual confidentiality obligations, or where required by law.

Data retention

We retain call transcripts, messages, and appointment data for as long as reasonably necessary to provide the service and to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

Your choices

You can opt out of SMS messages at any time by replying STOP to any message. You can request a copy of, or deletion of, your data by contacting us at the email below.

Contact us

Questions about this policy can be sent to ajiteshdas@orronai.com.